311 is a toll-free, non-emergency phone number that people in many cities can call to get information about municipal services (like trash collection), make complaints (like a pothole), or report urgent problems (like a downed power line). Even in cities where a number other than “311” is used, 311 is the most recognized name for this type of phone system. In many places, 311 is now also available as a smartphone app.
Residents are the natural eyes and ears of their neighborhoods, so any system that amplifies their voices straight to city hall gets a gold star from ioby. But what about those residents who want to do more than make a 30-second call to 311 when they notice something amiss on their block? What can neighbors do when they decide it’s not enough to make a report—they also need to take some action?
We’re proud to introduce you to three ioby Leaders who saw opportunities for improvement where they live, and who didn’t wait for someone else (even the government) to step in. While their projects are quite different in nature, they all used ioby’s crowdfunding platform to raise the money needed to make them happen.